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ELD Frequently Asked Questions

November 17, 2017 //  by GPS and Track

Does your ELD have hidden fees or costs?
Zero. With GPS and Track, there are no other fees for our ELD devices.

Should I use my phone or get a tablet?
We recommend using a tablet when using the ELD app. Why? You should think hard about running the ELD on your phone. If you decide to use your phone, you will have to hand it over to inspectors or the police. Do you feel comfortable them potentially seeing a text message or call that comes through? If you don’t care, then definitely use your phone! There are several low cost tablets you can purchase to run the ELD solution. Also, you don’t need to buy any airtime plans.

Are there monthly fees or contracts?
The ELD (LTE) has no monthly fees or contracts. We offer the PRO service that has tons of features including GPS tracking. That service is not required to be ELD compliant. You can also upgrade to this premium service. So our ELD mandate solution has no monthly fees!

How do I install ELD DEVICE?
There no wires and the ELD device is very small. The installation will take you a few minutes. It’s very simple.

Am I able to access my HOS logs from the internet?
You sure can! Use the ELD APP to access website and see all of the logs. You can run reports, print reports, and also access IFTA miles reports.

What will happen during a roadside inspection?
Our ELD solution has an inspection mode. This feature will provide the inspector all the required information. Once you put the device into inspection mode, just hand the device to the inspector or office. Our ELD platform will also email logs in real-time at the roadside stop. We make the ELD mandate simple.

Is there a big learning curve?
Not really, it’s a pretty simple system to use. We designed the functionality of the ELD system to emulate the paper process you currently use. If you are pretty savvy with smart phones, this should be a simple system to use. Our team will provide the ELD instruction and training videos. You can always contact our support team. We are here to help and understanding the new ELD mandate.

Is this ELD device compliant?
Yes, our ELD is FMCSA compliant. Our FMCSA certification number is #0008. It is registered as a compliant product on the FMCSA website.

We have shopped around. How is your pricing so much lower than competitors?
Simply put, our competitors are using the ELD mandate to charge high rates. To charge any fees they can. They want monthly fees and long term contracts. Why? Our ELD solution has no contracts and zero monthly fees. That’s what our customers want. An incredible ELD device with outstanding customer support.

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