Why Your GPS Tracker
Renewal Matters

It was a Sunday. Fantasy football was on. Then the phone rang.

On the other end was a customer who needed their tracker, right now. The problem: the service had never been renewed, so the tracker was offline at the exact moment it mattered most. The good news is that the story ends with a recovery. The lesson is that it didn’t have to involve a weekend phone call at all.

A Lapsed Renewal Turns Into a Weekend Emergency

Our team reactivated the service on the spot. The tracker came back online, it started reporting location again, and the customer was able to recover it. Fantasy football got interrupted, but nobody here is complaining about that outcome.

An inactive tracker is just a box in your vehicle. A GPS tracker only helps when its service is active. Once a renewal lapses, the device stops reporting, and you lose the live location you were counting on. The trouble is timing. Most people don’t think about their tracker until something goes wrong, which is exactly when there’s no time to sort out an expired account. Every minute spent getting service back online is a minute the vehicle or asset could be moving farther away.


No Monthly Fees, One Simple Renewal

GPS and Track trackers don’t come with monthly fees or long-term contracts. Instead, you keep your service active with a low annual renewal.

That makes staying protected simple: one renewal a year keeps your tracker reporting, so it’s ready the moment you need it. If you like your tracker and the service behind it, renewing on time is the easiest way to make sure it works when it counts.

When this customer called, a real person answered and got the tracker back online. No bots and no phone trees, just someone who knew how to fix the problem. That’s how GPS and Track has worked for 13 years. We’ll always try to help you the best we can, even when the call comes at an inconvenient time. We’d just rather you never have to make that call in the first place.