How to Share a Tracking Link

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Ever need to let a customer know a technician is on the way, or give a client a peek at a delivery’s progress — without handing over your login? That’s exactly what Share Tracking Link is built for.

Questions? Call our support team for help.

Call 800-578-1809

The feature lets you generate a unique link for one or more of your devices and send it to anyone who needs temporary visibility into a location. Recipients see only the tracker’s last known update — nothing else about your account is exposed. It’s a natural fit for service companies giving customers a heads-up before a tech arrives, logistics and freight teams sharing delivery status, or anyone on a job site waiting on equipment.

Setting it up takes just a few steps:

  1. Go to Account Settings and select Share Tracking Link.

  2. Add an optional name for the link.

  3. Choose which device (or devices) to share.

  4. Set an expiration date so access ends automatically when you no longer need it.

  5. Hit Create Link to generate a unique URL you can copy and send.

Once your customer opens the link, they’ll see the tracker’s last updated location — simple, secure, and temporary.

Need Assistance?

If you have questions about using the Shared Tracking Link or any other fleet reporting feature, our support team is here to help.

Contact Support